No Ordinary Shirt

All orders are shipped from Champaign, IL.
We process orders on Monday, Tuesday, Wednesday and Thursday and they're usually picked up by USPS the following day.

North America Shipping
Packages are shipped via USPS Ground Advantage. Shipping costs are calculated by USPS based on the total weight of your order.

Transit time is usually 3-8 business days depending on what part of the country you're in. We're not responsible for any delays caused by USPS once the package leaves our office. Unfortunately, USPS transit times have been unceasingly inconsistent over last few years and it's impossible for us to predict exactly how long it will take for your package to arrive.

Posters are shipped separate from other items and will incur additional postage if ordered with other non-poster items.

International Shipping
We currently don't offer shipping outside of North America. Get in touch and let us know what you're trying to buy and we'll connect you with UK/EU outlets that carries our stuff.

Tracking Your Order
You'll receive a shipping confirmation e-mail from us after your order has been shipped. USA orders will include a delivery confirmation tracking number. You will be able to track the shipping status of your package at www.usps.com

Do You Have Questions or Need More Info?
e-mail: hello@undertowstore.com

This email goes to everyone in the office. We'll get back to you as quickly as possible.

Or call us if you prefer. phone: 217-359-0622

There might be a delay if you email or call outside of normal business hours.
We're in the office Monday through Thursday. 10am to 5pm (Central Time). Our office is closed on Friday, Saturday and Sunday. 

Our Unisex shirts are Bella+Canvas 3001 standard fit. Women's shirts are Bella+Canvas 6400 Relaxed Fit.

Expect about 5-7% shrinkage after normal wash. Wash warm, dry low. Although you should not expect any significant fading, wash colors separately from whites, especially on the first wash. We've noticed the printing seems to last longer if you wash the shirt inside-out.

Web colors are approximate and may vary slightly from actual shirts. Each shirt is a unique piece of art. There will be slight variations in color and ink saturation from shirt to shirt.

Our Shirts are printed by the nice people at Ink Tank Merch in Omaha, Nebraska. We highly recommend them if you ever need screen-printed merchandise for your band or organization.