"Y'all should really be proud of that customer service. Tip top. A+. Thanks a lot. Really do appreciate it. Have a great weekend."
"I ordered the awesome David Bazan poster from you. I just wanted to thank you so much for getting it shipped to me in time!! Not only that, but I can't believe you included those extra posters!! You've gone above and beyond, (priority shipping? just because? wow!) and as a result, you have an absolutely elated customer. Truly. I can't thank you enough. Is there some sort of manager type of person I could send a note to you, concerning this unbelievable customer service? If so, please let me know; I would love to tell everyone involved just exactly how happy I am. Which is a lot. If you hadn't picked up on that."
"Thanks for the fast shipping. Loving my new Pedro The Lion shirt."
"We've made several purchases from Undertow, and they've consistently hit the mark on fast shipping, good communication, and well-packaged merchandise. Whether it's a cd, dvd, or poster, they've delivered on quality. And when an item's out of stock, you're not left to wonder where your package is: they're quick to communicate the problem with you. 5 stars!."
"My experience with the Undertow store was one that will keep me coming back. The item shipped within the week and was packaged safely in perfect condition. I feel that I can trust the Undertow store and will be shopping there in the future."
"The Undertow Store is intuitive to search and offers an easy, secure checkout. I know exactly what I am ordering and when to expect it. A great pairing of great music and great service."
"Amazing customer service! I called to ensure that a particular size was still available in the shirt I wanted. Within a minute the shirt was hand-pulled while I was on the phone, and shipped same day. I received it two days later along with a sticker and thank you note. Favorite online store by far."
"I have purchased from the undertow store on 3 separate occasions with no problems what so ever. My last purchase I even made a mistake filling out my shipping address and they quickly e-mailed me that night and fixed my mistake."
"I ordered a headphones shirt a while back from the undertow store. The shipping time was very fast and the quality of the shirt is unbeatable."